Freight and Delivery

Cost of Delivery

All orders placed through AutoSmart Retail Online are subject to a flat freight/delivery charge of $9.90

How we deliver

We use couriers to deliver your goods to your chosen street address destination.

What information do we need to deliver?

To speed up the despatching of your goods from our Warehouse, we need the below information from you.

  • Full. correct street address including Unit or Apartment number, Street number and street name, suburb, state and postal code.
  • A phone number in case the courier needs to call you
  • A valid email address so we can send your tracking number.

Insured transit

All goods sent by AutoSmart Retail Online are covered fully for loss or damage during transit. The cost of insurance is part of your $9.90 freight cost.

Where we deliver

We deliver to nominated home and business addresses Australia Wide.

**Some regional addresses are simply too far from the nearest town in which case they shall be delivered to the nearest depot for your collection.

For information on How long your delivery shall take, visit our updated Transit times page

We do not deliver to the below destinations

It is important that you provide us with a nominated home or business address.

We do not deliver to:

  • Post Office boxes
  • Parcel Lockers
  • Island locations off the coast of Australia.

In the event where you are not generally home during business hours you can nominate your nearest Parcel Connect Agent address for us to organise delivery to that location. Parcel Connect has agents all around Australia and you may find this convenient so you can collect your goods after hours or in many cases on the weekend.

Follow this link to locate your nearest Parcel Connect Agent